Delivery Policy

UPS cannot ship to P.O. Box, FPO, APO, or DPO addresses.

Whole Family Healthcare, PA reserves the right to limit the order quantity on any product and/or to refuse to ship product to any customer for any reason, or for no reason whatsoever, with or without prior notice.

Orders before 6 PM Eastern Time will ship the same day. Refrigerated products need more care and might ship the next day.

Same day shipping doesn’t apply if your order is placed over the weekend or on major U.S. holidays like:• Memorial Day• Independence Day• Labor Day• Thanksgiving Day• Christmas Day• New Year's Day

Please note: orders placed over the weekend (Saturday and Sunday) will not be shipped until the earliest business day. Also, orders over $500 will require a signature at delivery.

Where do we ship?

We ship to within the continental U.S., Alaska, and Hawaii. 


Tracking orders:

hole Family Healthcare, PA reserves the right to limit the order quantity on any product and/or to refuse to ship product to any customer for any reason, or for no reason whatsoever, with or without prior notice.

You will receive a tracking number by email once your package is ready to ship.

Backorders:

When one or more items in your order is Out of Stock.
All back-ordered items are shipped as soon as they come in.


Temperature-sensitive items:

Temperature-sensitive items get extra care! This includes Air Shipping using an ice pack and a Styrofoam Cooler. We automatically add these extra items, along with a flat cooler fee.